We have been closely monitoring COVID-19 updates and adhering to the guidelines that are set by the National Health Organization and WHO.
Cleanliness and hygiene standards at our hotel are of high importance and we have implemented additional measures that meet the latest guidance on hygiene and cleaning, to ensure the safety of our guests and team daily. We are using cleaning & environmentally friendly products and protocols that are effective against viruses. We are conducting enhanced training and coronavirus awareness, updating our team in response to the new standards COVID -19 has set for our wellbeing, onwards
We perform cleaning and disinfection in all public spaces with increased frequency; Antiseptic hand sanitizers have been placed at all areas and team facilities including lobby, dining outlets and reception desk, bathrooms, and the office.
Designated signage at all public areas, notifying guests of keeping social distance, wearing masks, use hand sanitizers.
Check-out time will be at 11:00am and check-in will be at 4:00pm in order to have additional time for the thorough cleaning of the rooms.
Rooms: Key prevention protocols are followed to clean the rooms with particular attention paid to high touch items. A rigorous cleaning after guest depart and before the next arrival.
At our restaurant: The capacity will be limited at no more than 6 people at each table with seating to provide at least 2 meters distance of each table and in general, adhere to all guidelines and protocols. We make sure to constantly ensure hygiene practices and follow all the rules for daily cleaning, disinfection of the kitchen, and all areas of food preparation, surfaces, proper cooking and storage of food.
At our pool: The frequency of cleaning and disinfection of our pool and areas including the sunbeds will be increased and disinfectant products suitable for the current situation will be used for the water.
Our staff is checked daily, in each shift before entering the Hotel, for symptoms to immediately exclude anyone. In the spaces where MATILDA hotel team is working, we are increasing the frequency of cleaning and focusing on high-touch areas like entrances, locker rooms, laundry rooms, and the office.
Summer is here and we look forward to welcoming you again safely!